Privacy policy

Last modified: 12th November 2024

Uncover IQ (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, and safeguard personal and organizational information through our website, uncoveriq.com, and our AI-powered services. By using Uncover IQ, you consent to the practices described in this Privacy Policy and agree to the privacy policies and terms of our AI providers. Uncover IQ is fully committed to compliance with the General Data Protection Regulation (GDPR) for users in the European Union (EU) and the European Economic Area (EEA).

1. Information We Collect

a. Personal Information

We collect personal information that you provide directly to us when you use our services, such as:

  • Name
  • Email address
  • Contact information
  • Company information
b. Usage Data

We automatically collect usage data through tracking technologies like cookies, which include:

  • IP addresses
  • Browser type
  • Pages visited
  • Duration of visits
  • Device information

This data helps us understand how users interact with our platform and allows us to improve our services.

2. How We Use Your Information

Uncover IQ uses your information to:

  • Provide and enhance our services
  • Customize user experience and deliver personalized insights
  • Communicate updates and relevant information
  • Maintain and improve our platform’s security

3. Use of AI Technology

AI-Powered Insights

Uncover IQ leverages advanced AI technologies to deliver actionable insights and recommendations to users. Our platform integrates with AI models from OpenAI, Llama, and Groq to enhance our data analysis capabilities, enabling us to provide structured roadmaps and identify gaps within revenue functions for Founders and CROs.

Data Processing with OpenAI, Llama, Groq, Anthropic, and Other Major LLM Providers

We collaborate with these trusted third-party AI providers, which include OpenAI, Llama, Groq, Anthropic, and other major LLM providers, to power our AI models. These providers process certain data to generate insights, and their data processing policies are aligned with stringent privacy and security standards.

  • OpenAI: Our use of OpenAI’s APIs enhances our understanding of your data by enabling us to analyze patterns and trends efficiently. OpenAI’s models are utilized to process data in a secure environment. For more information, please review OpenAI’s Privacy Policy.
  • Llama: We incorporate Llama’s AI models to provide nuanced insights and enhance our platform’s ability to identify and suggest improvements within revenue functions. For details, refer to Llama’s Privacy Policy.
  • Groq: Groq assists in accelerating data processing, allowing for high-speed analysis while ensuring secure handling of data. More information is available in Groq’s Privacy Policy.
  • Anthropic: Anthropic’s AI models support advanced data analysis, enabling in-depth insights while maintaining secure data processing standards. For details, refer to Anthropic’s Privacy Policy.

Please note that by using Uncover IQ, you also agree to the privacy policies and terms of service of our AI providers: OpenAI, Llama, Groq, Anthropic, and other major LLM providers. These third-party providers may have limited access to certain data to perform their services. We only share what is necessary for AI processing and require that these providers adhere to the highest privacy standards.

4. GDPR Compliance

Uncover IQ complies with the General Data Protection Regulation (GDPR) to protect the privacy and data rights of users within the EU and EEA. As part of our GDPR commitment:

a. Lawful Basis for Processing

We process personal data based on legitimate interests, user consent, contractual obligations, or legal requirements, as applicable.

b. Your Rights Under GDPR

Users located in the EU and EEA have specific rights under GDPR, including:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete personal data.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.
  • Restriction: You may ask us to restrict the processing of your personal data under certain circumstances.
  • Data Portability: You have the right to request that your data be provided in a portable format.
  • Objection: You can object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at support@uncoveriq.com. We will respond within the GDPR-mandated timeline.

c. Data Retention and Minimization

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We aim to collect only the data necessary for these purposes and minimize data retention wherever possible.

d. Data Transfers Outside the EU/EEA

If we transfer personal data outside the EU/EEA, we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or similar, to protect your data.

5. Data Security

We implement robust security measures to safeguard your data, including encryption, access controls, and regular security audits. While we strive to protect your information, please note that no system is completely secure, and we cannot guarantee absolute security.

6. Data Sharing

Uncover IQ does not sell or rent your personal information to third parties. We may share information in limited cases:

  • With third-party service providers who assist us in operating our services and are bound by confidentiality agreements
  • For legal purposes to comply with laws or respond to legal requests
  • In connection with business transfers should Uncover IQ undergo a merger or acquisition

7. Your Rights and Choices

Access and Updates

You can review and update your information by contacting us directly.

Data Deletion

You may request the deletion of your data. Please note that we may retain certain information as required by law or for legitimate business purposes.

Opt-Out

You may opt out of non-essential communications by adjusting your preferences or contacting us.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and support platform security. You can manage cookies through your browser settings.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, laws, or our practices. Any modifications will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us

For questions about this Privacy Policy or your data rights, please contact us at:

Uncover IQ Support
Email: legal@uncoveriq.com